Results in Dala, Sanchaung, Dagon Seikkan and Kamayut

Customer Success Department

Customer Success department deals with customer lifecycle management and customer retention. This is more than a support department. 

Customer Success is vital in keeping our revenue pipeline stable by maintaining relationships and supporting the clients in terms of usage of our platform. There are four types of general customer employee, HR, Management and Line Manager. Customer Success team is responsible for the success of those customers in using our software with an end goal of providing more productivity and administration efficiency to the whole organization.

• Customer Education is the owner of support center, education materials and educational multimedia content which is automated in 

• Customer Graduation is to develop feature training curriculum, define customer levels and do on the ground training and onboarding. 

• Customer Communications & Issue Resolution is the human support side of customer success and support ticket resolution answering queries, questions and bug reports.

Basically Customer Education is like a university, Customer Graduation is a teacher and Customer Communication is student support and customers are the students.

Customer Education is to conceptualize and create education materials on the digital media by producing videos, content and various web product tutorials.

This requires a great deal of understanding customer behaviours of how they are using, which features are they having difficulties and navigation challenges. Understanding customers requires in-person experience and analytical understanding of challenges. 

Communicate daily with Customer Communications, Issue Resolution and Marketing to generatecontent ideas and create pipeline.

Job Description

• Drive student progress by providing on going and consistent support, advice, coaching and feedback

• Understand each individual learner’s psychology and tailor your teaching skills accordingly to provide guidance to students that is 
personalized to their particular needs

• Develop strong relationships both on-line and in person to build on trust and genuine care with a diverse student community

• Promote the Wall Street English Method and an all English Environment in consistent and creative ways

• Keep up to date and abreast of student progress in order to pass on relevant information to the Service and Sales teams and take necessary actions

• Be the speaking center’s eyes and ears by proactively spotting and reading signs from students in order to put in place the right 
supportive actions

• Drive and generate internal sales by caring, providing the best service and building long term relationship with the student

Position Requirements

• Aged between 21- 28 years with bachelor’s degree in any field (preferably English- related)

• Demonstrated fluency in English 

• English Teaching/ Tutoring for Myanmar experience is compulsory

• Passionate about education, Languages and giving excellent customer service

• Energetic, friendly, and professional, loves to speak English and comfortable doing so on a daily basis

• Willing to work a flexible schedule including evenings and weekends

Job description

The recruitment company is FMCG Distribution & Education Service Company Located in Kamaryut.

-Any Graduate

Desired Skills and Expertise

-Must JLPT (N2) & (N3) passed

-At least one year experience in teaching Field

-Able to work under pressure

-Good communication and humble mindset

We offer

Salary~3Lakhs

Work location

Kamaryut Township

• Regent Education Group ၏ လက္ေအာက္ရွိ Business College တြင္တာ၀န္ထမ္းေဆာင္ရန္။

• တကၠသိုလ္ တခုခုမွ ဘြဲ႔ရရိွသူ ျဖစ္ရမည္။

• သက္ဆိုင္ရာ လုပ္ငန္းအေတြ႔အၾကံဳ ရိွသူ ျဖစ္ရမည္။

• သြက္လက္ထက္ျမတ္ျပီး ဆက္ဆံေရး ေျပျပစ္ေကာင္းမြန္သူ ျဖစ္ရမည္။

- Possess a Bachelor’s degree in Business or related field.
- Have at least 3 years of experience in a customer service oriented industry, with
experience in the field of education preferable.

Responsibilities
- Community Liaison and Public Relations
- In liaison with the boarding school of Admissions, hold seminars, open houses
and other initiatives to promote the boarding school
- Attend community events on the College’s behalf.
- Support all Admissions and Marketing initiatives.
- Help to develop the admissions department to meet, and preferably exceed, the school’s
enrollment goals.
- Assist in the marketing and promotion of the College.
- Collect and use data to monitor market forces, trends and competition.   

• Job Details

Job Type:Full Time

Job Category:Education/Teaching

No. of Vacancy:5

Company Details

Company Main Industry:Education/Training

No. of Employees:20

Joining Period:30 (in days)

Preferred Candidate

Career Level:Supervisor / Assistant Manager

Diploma/Degree:Bachelor's Degree

Years of Experiences:3-5 Years

Professional skills

Japanese (N2), Good Interpersonal Skills, Good Communication Skills, Computer Skills

Job Description

Qualification
-Japanese Language Proficiency Test N2and above
-Intermediate level of English Language Proficiency is a plus
-Must be familiar with MS Office.

Job Requirement

Requirement
-3year of teaching experience in Japanese Language
-Can teach from N5level to N2 level
-Active in teaching and Punctual for class
-Good communication skill
-Can discuss well with HRD for student's progress
-Can do as per the instruction of Sr. Lecturer

Job Description

• Drive student progress by providing on going and consistent support, advice, coaching and feedback.
• Understand each individual learner’s psychology and tailor your teaching skills accordingly to provide guidance to students that is personalized to their particular needs
• Develop strong relationships both on-line and in person to build on trust and genuine care with a diverse student community
• Promote the Wall Street English Method and an all English Environment in consistent and creative ways
• Keep up to date and abreast of student progress in order to pass on relevant information to the Service and Sales teams and take necessary actions
• Be the speaking center’s eyes and ears by proactively spotting and reading signs from students in order to put in place the right
supportive action
• Drive and generate internal sales by caring, providing the best service and building long term relationship with the student
 
Desired Skills and Expertise

• Aged between 21- 28 years with bachelor’s degree in any field (preferably English- related)
• Demonstrated fluency in English and conversational Chinese
• English Teaching/ Tutoring for Myanmar experience is compulsory
• Passionate about education, Languages and giving excellent customer service.
• Energetic, friendly, and professional, loves to speak English and comfortable doing so on a daily basis
• Willing to work a flexible schedule including evenings and weekends. 

We offer

• Male/Female.
• Salary is negotiable.

Work location

27 B/1, Aung Zeya (2) street, Shwe Taung Kyar (1), Bahan Township.,WSE Head Office - Shop House 17, 4th Floor, Auston Building, Junction Square Area,Yangon, Myanmar

Japanese N2 Japanese level 

The recruitment company is research and consulting Company located in Tamwe Tsp.

- OK inexperienced one
- Highly motivation
- Who can give caution to students very strictly
- Who has confidence with physical strength
- Who can go to Japan for 2 months for training at care giver center in Japan

- Over 30 years old
- N2 Japanese level (Communication skill is more important)
- Either OK Male or Female

Job description

• Meet monthly sales targets, as set by the sales Supervisor
• Ensure all KPIs are met that concern Sales, Student support and care
• Manage your diary ensuring that all necessary phone calls and appointments are carried out on time
• Provide reports relating to your activity and sales progress to Sales Manager & Centre Director
• Update the sales CRM in and accurate and reliable manner to ensure good contact management
• Attend meetings with Sales and Service team
• Act as a liaison between Student and the Service team
• Deal with any issues or problems that may arise and ensure these are addressed to student’s satisfaction.
• Keeping abreast of all new products or changes related to the courses. Attending any training sessions assigned to you as part of your learning and development.

Desired Skills and Expertise

• University Degree
• Understanding of core sales principles: sales pipeline, forecasts, planning and techniques
• Understanding of or experience within English Language Teaching sector
• 2 to 3 years of experience in service sales is preferable
• Background within service/hospitality/gym sector
• Professional sales qualification, or degree in Business/Marketing
• Good level of English and Chinese is a plus
• Knowledge of MS office packages.
• Service orientated.

We offer • Female.
• Salary is negotiable.

Work location 27 B/1, Aung Zeya (2) street, Shwe Taung Kyar (1), Bahan Township.,WSE Head Office - Shop House 17, 4th Floor, Auston Building, Junction Square Area,Yangon, Myanmar
(For Mandalay)

Job Description
————————
????Work jointly with the Learning & Delivery Manager and IT Instructors to determine focus areas based on Lithan competency-based learning objectives
???? Assist instructors on developing and implementing the needs of each individual students in BTEC HND Courses
???? Observe international/local student learning progresses within the classrooms as well as via Lithan LMS Platform/Cisco WebEx Platform to achieve the academic goals
???? Assists both international/local students in accomplishing learning objectives
???? Regularly monitor & mark local/international students attendance
???? Documents classroom observations and evaluate as required
???? arranging & holding Cisco WebEx live streaming review sessions with students and actively checking in on all assigned students; helping to resolve any problems.
???? Participates in the development of program policies, course delivery plans and ongoing monitoring of program quality
???? Ensures the assigned cohorts’ progress reports are completed and submitted on a timely basis
???? Coordinates evaluations and outcomes assessments with Learning & Delivery Manager and coordinate feedback to IT Instructors
???? Performs other duties as assigned within the scope of learning & delivery department
 

Qualifications

Required Degree and Experience:

Have a Bachelor Degree (any fields)
Have a 120 hour in-person teaching certificate (CELTA or TESOL or other relevant English language Teaching certificates)
At least 3 years of teaching experience with Communicative Teaching Method and Test preparation teaching experience
Enthusiastic, Responsible, Flexible, Good professional work ethics, Positive attitude
Willing to learn, give the best and ability to work with team

Salary and Benefits

Salary and Benefits
Salary - US$ 1500 (during 3 months probation period)- $ 1,800 (after the probation period)
Bonuses on class continuation, class feedback and outstanding results
44 hours per week (26 teaching contact hours).
Accommodation Provided (shared apartment)
Visas expenses (with travel expense cover for visa run to Bangkok every 70 days)
Paid public holidays (20 days)
Annual leave 10 days (can get after 6 months)
Bonuses on class continuation and class feedback
Airport pickup, welcome package with Myanmar SIM card, etc
Departure airfare refund after the fulfillment of 1 year contract

Currency Converter

Job Description

• Meet monthly sales targets, as set by the Centre Director
• Ensure all KPIs are met that concern Sales, Student support and care
• Manage your diary ensuring that all necessary phone calls and appointments are carried out on time
• Provide reports relating to your activity and sales progress to Sales Manager & Centre Director
• Update the sales CRM in and accurate and reliable manner to ensure good contact management
• Attend meetings with Sales and Service team
• Act as a liaison between Student and the Service team
• Deal with any issues or problems that may arise and ensure these are addressed to student’s satisfaction.
• Keeping abreast of all new products or changes related to the courses. Attending any training sessions assigned to you as part of your learning and development.